Operations Architect · Founder Partner

The person founders call when chaos becomes the bottleneck.

I help founders across the US, UK, Canada, and Australia build the operational infrastructure underneath their growth. Whether you're scaling a brand through chaos, building one from scratch, or closing the leads that turn momentum into revenue, I'm your person.

// system architecture

struktural relief™

Visibility
See everything
Accountability
Own outcomes
Execution
Move without you
Decisions
By design

Who I work with

Two kinds of founders.
Same kind of partnership.

Whether you're scaling through chaos or designing something deliberate from day one, the work looks similar. The relationship looks the same.

for founders in motion

Your business is scaling.
The structure isn't.

You've built something real. Revenue is growing. The team has doubled. And somewhere between the wins, you've started feeling that growth is making things harder, not easier.

You're the bottleneck. The team waits on you. Senior hires haven't worked out the way you hoped. Sales momentum is there but the operations underneath aren't keeping up.

  • Documented decision rights and clear escalation thresholds
  • Visibility infrastructure so you stop flying blind
  • SOPs, knowledge bases, and onboarding that actually works
  • Lead management, B2B sales pipelines, and clientele systems
  • The architecture that lets you take a real week off

for founders at the start

You're building from zero.
Let's build it right.

The best time to design your operating system is before you need one desperately. I've helped founders across the US, UK, Canada, and Australia launch new brands and ventures from scratch, then build the sales momentum and infrastructure to grow them sustainably.

Not bureaucracy. The right amount of structure to move fast without paying for it later in operational debt, key-person risk, and structural rebuilds.

  • Operating system designed for the business you're becoming
  • Roles, scorecards, and hiring sequence mapped to revenue
  • Sales pipelines, client onboarding, and B2B lead systems
  • Finance, logistics, and CX systems built for scale from day one
  • Notion, Airtable, and Miro infrastructure ready to grow into

How I work

Less consulting.
More partnership.

I don't parachute in with a deck. I learn your business, find the real gaps, and build the systems that fit. Then I hand them over to a team that can actually run them.

i.

Read the business as it is.

Not as the org chart shows it. Not as the founder describes it. As it actually operates on a Tuesday at 2pm when something goes wrong. The first week is about seeing, not solving.

ii.

Diagnose the structure, not the symptom.

Most "people problems" turn out to be systems problems. Most growth problems turn out to be structure problems. I find the root cause and tell you honestly what's actually going on.

iii.

Design the architecture in the tools you use.

Notion. Airtable. Miro. Whatever your team already lives in. A system your team won't use isn't a system. It's a slide. I build for adoption, not for handover decks.

iv.

Hand it over, and stay close.

The goal is to make myself unnecessary. When I leave, your team owns it completely. The business runs cleaner than when I arrived. I'm a message away if you need me, but you shouldn't.

"Structure isn't a constraint on growth. It's the condition for it. The founders who scale cleanly aren't smarter. They just stop treating chaos as the price of momentum."

The Struktekale Philosophy

What I build

Seven systems.
One operating reality.

The infrastructure that growing businesses need, designed to fit your goals and built in the tools your team already uses.

i

Company Operating System

Org structure, decision rights, KPIs per function, weekly operating rhythm, full Notion build.

ii

Visibility & Reporting

Dashboards, scorecards, P&L systems, chargeback and complaint tracking. See everything, react to nothing.

iii

SOP Library & Knowledge Base

Living documentation in Notion. Miro process maps. Department wikis. Owned, current, actually used.

iv

Customer Operations & CX

Tiered queues, response playbooks, dispute systems, feedback infrastructure. Revenue protection at scale.

v

Logistics & Finance Systems

Airtable bases for inventory, suppliers, POs, and expense tracking, with Notion integration for cross-functional visibility.

vi

Sales & Clientele Management

B2B sales pipelines, lead management, client onboarding, and CRM architecture. The systems that turn momentum into closed revenue.

vii

Team Scaling Architecture

Org design for 10 to 20, senior role sequencing, hiring roadmap, and 30 60 90 onboarding. Built without the chaos.

Jona · Founder, Struktekale

About me

I built this for the founders I wish I'd had access to.

I'm Jona. Operations architect, founder partner, and the woman behind Struktekale. I've spent years inside growing businesses, building the operational infrastructure that lets founders breathe again.

My work spans DTC and consumer brands, but it doesn't stop there. I've helped founders across the US, UK, Canada, and Australia build new brands from scratch, close B2B leads, manage clientele, and create the sales momentum that turns ideas into real revenue.

I've sat in the chair you're in. I've held the chaos. I've watched the same problems show up in different clothes, and I've built the systems that make them stop.

What I do isn't consulting. It's partnership. The kind of relationship where I treat your business like it's mine, push back when I need to, and stay close until the work is genuinely done.

Role Operations Architect
Based Philippines · Portugal
Working with US, UK, CA, AU
Focus DTC, B2B, new ventures

Let's talk

15 minutes.
Just you and me.

A real conversation about where you are, what's breaking, and whether I'm the right person to help. No pitch. No pressure. Just honest operator-to-founder talk.

Talk to me, 15 min

I read every message that comes through.